FAQsOrder Process

What is your refund policy?

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You have the right to change your mind in respect of the self-impression kit within 14 days of placing your order i.e. the cooling off period. Your kit must be returned unused, at your own cost and in full saleable condition. We must receive your unused kit within 30 days from the date you placed your order.

Due to the custom nature of instasmile clip-on veneers, you do not have a right to change your mind once we have received your returned impression. See our full refund policy here - Terms and Conditions (varies per territory)